Returns & Exchanges
At GOODLAND, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. We strive to make the process as seamless as possible to ensure your wardrobe always fits your lifestyle.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging and include all invoice slips to ensure your return is processed accurately.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the items, your refund or exchange will be processed within 5-7 business days to your original payment method.